Defining Social Media Management
Difference Between Random Posting and Managed Presence
Misconceptions About SMM
The Impact of Social Media on Business
Benefits: Visibility, Engagement, Traffic, and Insights
Case Study: Offline vs. Online Presence
Overview of Major Social Media Platforms
Choosing the Right Platform Based on Your Business
Demographics and Platform Fit
Importance of Understanding Your Audience
Methods for Audience Research (Surveys, Data, Competitor Check)
Creating Audience Personas
Introduction to SMART Goals
Connecting Goals to KPIs
Examples of Measurable, Achievable Social Media Goals